FAQ
1. How do I place an order?
Placing an order with us is quick and easy.
We do accept orders on WhatsApp with live chat support at 8850559099 where you can
Browse through the product catalog on WhatsApp to select the perfect gift option and send all the required details (Delivery address,Product Name,Colors,Payment mode etc) and
Our chat representative will confirm your order after answering all your questions and send you the invoice of your confirmed order on WhatsApp itself.
Or you can also order through our wesbsite by simply following these steps:
1. Browse through our wide selection of gifts.
2. Once you find the perfect gift, click on it to view the product details.
3. Select any customization options, if available.
4. Click the "Add to Cart" button.
5. Review your order in the shopping cart.
6. Proceed to the checkout page.
7. Enter your shipping and payment information.
8. Click the "Place Order" button to complete your purchase.
2.What is the quality of material used?
We use premium quality Cruelty Free Vegan Leather in making all our products and also have extremely good reviews for the products all across India🇮🇳
Its Highly durable and long lasting.
Our chat representative will confirm your order after answering all your questions and send you the invoice of your confirmed order on WhatsApp itself.
Or you can also order through our wesbsite by simply following these steps:
1. Browse through our wide selection of gifts.
2. Once you find the perfect gift, click on it to view the product details.
3. Select any customization options, if available.
4. Click the "Add to Cart" button.
5. Review your order in the shopping cart.
6. Proceed to the checkout page.
7. Enter your shipping and payment information.
8. Click the "Place Order" button to complete your purchase.
2.What is the quality of material used?
We use premium quality Cruelty Free Vegan Leather in making all our products and also have extremely good reviews for the products all across India🇮🇳
Its Highly durable and long lasting.
3. What are the available payment options/ is Cash on delivery available?
We accept a variety of payment methods, including: - Google Pay,PhonePe,
Credit cards and Debit cards.
Cash on delivery is available at an extra charge of Rs.49.
FREE SHIPPING ON ALL PREPAID ORDERS.
4. How can I track my order?
Once your order has been shipped, we will provide you with a tracking number via whatsapp. You can use this tracking number to monitor the progress of your shipment on the courier's website. If you have any concerns about your order, feel free to reach out to our customer support team on WhatsApp at 8850404686
5. What is your return policy?
At wowgifts customer satisfaction is our number one priority and thus,
We share the pictures of you completed order before dispatch for assurance and trust.
We take utmost care in packing our products so that they can reach to you in mint condition!
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your gift, please contact our customer support within 7 days of receiving your order. We'll guide you through our return process and work towards a resolution.
As our products are customised in nature we offer replacement/Refund in case on Damaged/Defective products.
6. What will be the delivery time?
Typically, orders are processed and dispatched within 1-2 Working days.
Once shipped, you can expect your order to arrive within 5-7 Days all acorss India.🇮🇳
7. Can I cancel or modify my order?
We strive to process orders as quickly as possible. If you need to cancel or modify your order, please contact our customer support team immediately. We'll do our best to accommodate your request if your order hasn't been shipped yet.
8. How can I contact customer support?
If you have any further questions or need assistance, our customer support team is here to help. You can reach us by: - Email: care@wowgifts.co.in -
Phone: 8850559099 (Monday to Friday, 10 am-6 pm) - Live chat: Visit our website and click on the chat icon in the bottom right corner to start a conversation with one of our representatives.